Privacy Policy

This Privacy Policy explains how JCHservices LLC ("JCH Towing," "we," "us") collects, uses and protects information when you visit our website, call us, submit a form or receive text messages from us.

Information we collect

• Information you give us on our forms: name, phone number, vehicle details, vehicle location, destination and any message you include.
• Your text message consent choices and the date and time you gave them.
• Basic technical information such as the page you submitted a form from, browser type and general usage data.

How we use your information

• To respond to your service request, dispatch help and follow up about your request.
• To send text messages you have agreed to receive.
• To improve our website and services.

Text messaging

If you opt in, we may send text messages about your service request and, if you separately agree, occasional promotional messages. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing

We do not sell your personal information. We may share information with service providers who help us run our business (for example, our customer management and messaging platforms), only as needed to provide our services, and when required by law. The restrictions on mobile information above always apply.

Data security

We use reasonable measures to protect your information. No method of transmission over the internet is completely secure.

Your choices

You can opt out of text messages at any time by replying STOP. To ask about or update the information we hold about you, call us at (888) 383-0095.

Children

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date above shows when it was last updated.

Contact

JCHservices LLC · McLeansville, NC · (888) 383-0095